Job Overview:
- Build and maintain strong relationships with HNI, corporate, and first-time luxury buyers
- Understand customer needs and provide personalized vehicle solutions
- Manage the sales pipeline and forecasting
- Stay updated on market trends and competitor activities
- Represent the brand with a high level of professionalism and customer focus
Key Responsibilities:
- Develop and maintain long-term client relationships
- Manage and track sales pipeline and conversions
- Deliver personalized customer experiences based on preferences
- Coordinate with teams to ensure brand-aligned communication
- Gather and use market intelligence for sales strategy
- Plan and execute client engagement activities and events
- Maintain and update customer database and records
- Participate in and represent the dealership at events
- Ensure smooth coordination across departments for customer touchpoints
- Monitor and execute all steps in the sales process journey
Qualifications:
- Bachelor’s degree in Sales / Marketing
- MBA (Sales/Marketing) preferred
- Communication skills
- Customer Handling – Strong interpersonal skills, active listening, and ability to build trust with customers
- Sales & Upselling Ability – Identify opportunities for additional services and effectively recommend solutions
- Technical Understanding – Basic diagnostic knowledge and ability to translate customer concerns into technical instructions
- Planning & Coordination – Strong organizational skills to manage workflow, timelines, and coordination with workshop teams
- Experience: 3-8 years of experience in the luxury automobile retail market
Benefits:
Competitive salary and performance-based incentives.
Health insurance and wellness programs.
Opportunities for professional development and career growth.
Friendly and supportive work environment.
Paid time off and holiday leave.